Terms and Conditions

One Of One Property Ltd

Last Updated: February 2026

These Terms and Conditions ("Terms") govern your access to and use of the One Of One Property website and services. By accessing this website or making a booking enquiry, you agree to be legally bound by these Terms.

If you do not agree with these Terms and Conditions, you must not use this website.

1. About One Of One Property

One Of One Property provides premium short-term accommodation and property booking services.

References to "we", "us", and "our" mean One Of One Property.
References to "you" and "guest" mean any person using our website or services.

2. Website Use

By using this website, you agree that you will:

  • Use the website lawfully

  • Provide accurate information

  • Not misuse or attempt to disrupt the website

  • Not attempt unauthorised access to systems

We reserve the right to suspend or restrict access where misuse is suspected.

3. Booking Process

Booking requests submitted through the website are treated as enquiries only.

A booking is considered confirmed only when:

  • Availability has been confirmed

  • Required payments have been received

  • Written confirmation has been issued by One Of One Property

We reserve the right to decline any booking request at our discretion.

4. Prices and Charges

All prices displayed or quoted are subject to availability.

Final pricing will be confirmed before a booking is completed.

We reserve the right to:

  • Correct pricing errors

  • Update prices

  • Modify charges

Prices may include:

  • Accommodation costs

  • Cleaning fees

  • Service charges

Additional fees may apply where applicable.

5. Payments

Payment may be required to secure a reservation.

Accepted payment methods may include:

  • Bank transfer

  • Debit card

  • Credit card

  • Approved payment providers

Failure to complete payment within the specified time may result in cancellation of the booking.

6. Security Deposits

We reserve the right to request a refundable security deposit.

The deposit may be used to cover:

  • Damage to the property

  • Missing items

  • Breach of house rules

  • Excessive cleaning requirements

Deposits will be returned within a reasonable period after inspection of the property.

7. Check-In and Check-Out

Standard times may apply unless otherwise agreed.

Check-in instructions will be provided before arrival.

Guests must vacate the property by the agreed check-out time.

Late departures may result in additional charges.

8. Guest Obligations

Guests agree to:

  • Treat the property with care

  • Maintain reasonable cleanliness

  • Follow provided instructions

  • Respect neighbours and local regulations

Guests are responsible for the conduct of all occupants and visitors.

9. Property Rules

Guests must comply with all property rules provided before or during the stay.

This may include rules relating to:

  • Noise levels

  • Occupancy limits

  • Smoking restrictions

  • Waste disposal

Failure to comply may result in termination of the booking.

10. Prohibited Use

The following activities are strictly prohibited:

  • Parties or large gatherings without permission

  • Illegal activity

  • Property damage

  • Excessive noise

  • Subletting the property

We reserve the right to terminate bookings immediately if these rules are violated.

No refunds will be provided in such cases.

11. Cancellations

Cancellation terms will be confirmed at the time of booking.

Refund eligibility depends on:

  • Notice period

  • Booking conditions

  • Payment terms

Administrative costs may be deducted where applicable.

12. Limitation of Liability

To the fullest extent permitted by law, One Of One Property shall not be liable for:

  • Loss of personal belongings

  • Travel disruptions

  • Indirect losses

  • Third-party services

Guests are responsible for securing their own travel insurance if required.

Nothing in these Terms excludes liability for matters that cannot legally be excluded.

13. Property Descriptions

We make reasonable efforts to ensure property descriptions and images are accurate.

However:

  • Minor differences may occur

  • Furnishings may change

  • Views may vary

Descriptions are provided for guidance only.

14. Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Written content

  • Branding

Is the property of One Of One Property.

No content may be copied, reproduced, or distributed without written permission.

15. Privacy

Personal information is handled in accordance with our Privacy Policy and Cookie Policy.

16. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be published on this page.

Continued use of the website constitutes acceptance of updated Terms.

17. Governing Law

These Terms and Conditions shall be governed by the laws of the United Kingdom.

Any disputes shall be subject to the jurisdiction of the courts of the United Kingdom.

18. Contact Details

For enquiries relating to these Terms and Conditions:

One Of One Property Ltd

86-90 Paul Street

London

EC2A 4NE
Email: info@oneofoneproperty.com